This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Security and Privacy Policy Answer Page

Why do I get a cookie?

Why does it say I am being redirected to an insecure page?

We use the Stronghold secure server, currently the second best selling secure server software, and in our opinion, technically the best product. It supports industry-standard 128-bit SSL encryption.

Site:	www.coolerguys.com
Update Certification Date:	Daily
Scan Frequency:	Daily

Hacker Safe Tested

This site is tested and certified daily to pass the McAfee Secure Security Scan. To help address concerns about hacker access to confidential data, the "live" McAfee Secure mark appears only when a web site meets the McAfee Secure standard.

Research indicates sites remotely scanned for known vulnerabilities on a daily basis, such as those earning McAfee Secure certification, can prevent over 99% of hacker crime

When customers can't order from our site, the problem is almost always that they can't make a secure connection to the server. To test whether this is the problem, go to

https://www.microsoft.com

(note the s after http) and see if you can get through. If someone can't get through to Microsoft either, then the problem is on their end.

There are two possible reasons people can't set up secure connections.

They could have a really ancient browser, in which case they should get an upgrade.
They could be behind a corporate firewall that won't allow secure connections. In that case the solution is either to ask the network manager to fix the firewall, or to order from a computer outside the firewall.

What they are

A cookie is a piece of data that a Web server gives to a Web browser. When the same browser asks the server for another page, it includes the cookie with the request. This lets the server know when a sequence of clicks all come from the same browser.

And that is all cookies do. Using cookies doesn't give the server any personal information about the person visiting the Web site.

Why we use them

Store uses cookies to keep track of each shopper's shopping basket. When someone arrives at a store, we give them a unique cookie. When they click on an Order button, we use the cookie to decide what shopping basket to put the product into.

If you don't use cookies (or some equivalent approach like putting a tracking code in the URL for each visitor), there is simply no way to make a shopping basket work; unless the server has some way to tell that two clicks on the Order button are coming from the same browser, it has no way to know that both orders should go into the same shopping basket.

Note that we! do not store any information in the cookies themselves. The cookies are simply ids. Any information that shoppers enter when placing an order is kept on our servers; the id in the cookie is merely a key.

To learn more

Please see Netscape's document entitled Cookies and Privacy or their technical specification for cookies if you would like a more in-depth treatment.

After the consumer places the order, we send them back to whatever page they last viewed in our site. The order form is secure, and the regular site pages aren't.

Whenever you redirect from a secure to an insecure page, the browser issues a warning. And unfortunately, all the security warnings issued by the browser sound equally terrifying, whether they are really important or (as in this case) not.

You can safely be assured that no credit card info was is exposed. The message is merely about the page you get sent to after ordering.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.