Our Business hours are 9AM to 4PM PST
Monday - Friday
Will Call is on the north side of the building under the large banner
Local Phone: 425-821-6400
Toll-Free Phone: 877-247-5095
CoolPC, Inc DBA Coolerguys.com
11630 Slater Ave NE
Kirkland, WA 98034
Hong Kong SAR China
Papua New Guinea
United Arab Emirates
Wallis & Futuna
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Introducing ArctiClean, the first retail product to emerge from the union of Arctic Silver and Nanotherm technology.
ArctiClean is a two-step cleaning process that removes existing thermal grease or pads and prepares the thermal surface for a fresh application of thermal interface material. ArctiClean is a specially formulated product to remove TIM from heatsinks and electronics.
60ml Kit (2 fluid ounces)
30ml ArctiClean 1 and
30ml ArctiClean 2
Unique 2-Step Process ArctiClean 1 Thermal Material Remover quickly emulsifies and dissolves the existing thermal grease or pad from the CPU and/or heatsink so that it can easily be removed with a clean cloth or paper towel. A few drops of ArctiClean 2 Thermal Surface Purifier and some gentle wiping then removes the remaining residue and inhibits flash corrosion on copper or aluminum. ArctiClean 1 Thermal Material Remover ArctiClean 1 uses a proprietary combination of non-toxic biodegradable solvents to emulsify thermal greases or thermal pads. The citrus and soy based solvents in ArctiClean 1 match or exceed many hazardous and volatile solvents such as fluorinated and chlorinated organic solvents, acetone, MEK (methyl ethyl ketone), mineral spirits, isopropyl alcohol, and toluene. ArctiClean 2 Thermal Surface Purifier The cationic surfactants in ArctiClean 2 remove any residue left by the ArctiClean 1 leaving a pristine surface for the application of a new thermal interface material. It also incorporates advanced flash corrosion inhibitors that minimize the corrosion layer on copper and aluminum allowing for more intimate contact between the thermal interface material and the heatsink. Using ArctiClean 2 With Other Solvents Most solvents and cleaning products leave residue on the CPU and heatsink that negatively affects the performance of any subsequently applied thermal interface material. ArctiClean 1 Thermal Surface Purifier removes the residue of citrus or petroleum based cleaners and inhibits flash corrosion on a copper or aluminum heatsink.
Additional Information from Artic Silver
*Most orders are processed within 24 hours and are checked frequently Monday - Friday. Orders that placed by 2:00PM PST are usually filled the same day. Some items may contain language with additional processing times. You will be contacted if any items you ordered are no longer in stock.Shipping Times: UPS Map of Times in Transit Click here First-Class mail can take 2-7 business days and Priority Mail usually takes 1-4 business days.95%+ of our items ship out of our local warehouse near Seattle, occasionally we'll have to ship from Oregon, California or New Jersey.Canadian Customers: There are two ways of shipping to Canada through our website.First Class Package International & Priority Mail International.Delivery times for Canadian orders can vary due to International restrictions and customs regulations. Most orders are delivered in 5-14 business days but can take longer (21-45 days) during heavy shipping seasons or in the event of a customs hold which is rareMilitary: As a courtesy to our Military personal we will ship by US postal service to an APO, DPO or FPO address. Be advised that US Postal Costs on large orders can be more expensive then comparable UPS shipping. Will Call pickup: Purchase on line and select "Will Call" as the shipping method and we'll email you when it is ready for pickup (usually next day). Note: Not all our items are warehoused locally and available for Will Call, if there any items on your order not available we will contact you asapMap to our locationSpecial Delivery Instructions: We cannot give any carrier specific information on where to put your packages or whether to hold/require or not require a signature, you must contact the carrier directly after you receive a tracking or confirmation number.Tracking: Tracking information will be sent to you as soon as it is available, occasionally there is a 24-72 hour delay in sending tracking if any item(s) had to be shipped from an alternate location.Note: Tracking numbers will be sent you through an automated e-mail system, the email you submit on your order is the email address you will receive your tracking number .
We offer shipping to a select number of International Countries using UPS and USPS, if you do not see your country listed in the shipping dropdown feel free to contact us.
Whether for refund or replacement please use the RMA form at the bottom of this page for all, if you cannot find your order number or have questions send us a message or give us a call through our contact form
For RefundOur return period for a refund is 30 days from the date of delivery. To be eligible for a refund, your item must be in new sellable condition and with any original packaging.
For ReplacementAll Coolerguy(s), CG and Cabcool branded items come with a 3 year replacement warranty, all other brands we will replace within 30 days after which you must contact the manufacturer.
Several types of goods are exempt from being returnedLiquid / Water Cooling systems and related items are subject to the terms and conditions of the manufacturer. Their returns handled direct, if you need additional information on the warranty or help in contacting them let us know. Additional non-returnable items:Gift cards