Our Business hours are 9AM to 4PM PST
Monday - Friday
Will Call is on the north side of the building under the large banner
Local Phone: 425-821-6400
Toll-Free Phone: 877-247-5095
CoolPC, Inc DBA Coolerguys.com
11630 Slater Ave NE
Kirkland, WA 98034
Hong Kong SAR China
Papua New Guinea
United Arab Emirates
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Arctic Alumina Thermal Compound The first ceramic-based, polysynthetic thermal compound for use between modern high-power CPUs and high performance heatsinks or water-cooling solutions.
Made with micronized aluminum oxide and boron nitride. Arctic Alumina uses a layered composite of three unique shapes and sizes of ceramic particles to maximize particle-to-particle contact area and thermal transfer. This exclusive combination provides performance exceeding most metal based compounds.
Reviews: PC Abusers Controlled triple phase viscosity. Arctic Alumina does not contain any silicone. The suspension fluid is a proprietary mixture of advanced polysynthetic oils that work together to provide three distinctive functional phases. As it comes from the tube, Arctic Alumina's consistency is engineered for easy application in a thin even layer. During the CPU's initial use, the compound thins out to enhance the filling of the microscopic valleys and ensure the best physical contact between the heatsink and the CPU core. Then the compound thickens slightly over the next 50 to 200 hours of use to its final consistency designed for long-term stability. NOTE: (This should not be confused with conventional phase change pads that are pre-attached to many heatsinks. Those pads melt each time they get hot then re-solidify when they cool. The viscosity changes that Arctic Alumina goes through are much more subtle and ultimately much more effective.)
*Most orders are processed within 24 hours and are checked frequently Monday - Friday. Orders that placed by 2:00PM PST are usually filled the same day. Some items may contain language with additional processing times. You will be contacted if any items you ordered are no longer in stock.Shipping Times: UPS Map of Times in Transit Click here First-Class mail can take 2-7 business days and Priority Mail usually takes 1-4 business days.95%+ of our items ship out of our local warehouse near Seattle, occasionally we'll have to ship from Oregon, California or New Jersey.Canadian Customers: There are two ways of shipping to Canada through our website.First Class Package International & Priority Mail International.Delivery times for Canadian orders can vary due to International restrictions and customs regulations. Most orders are delivered in 5-14 business days but can take longer (21-45 days) during heavy shipping seasons or in the event of a customs hold which is rareMilitary: As a courtesy to our Military personal we will ship by US postal service to an APO, DPO or FPO address. Be advised that US Postal Costs on large orders can be more expensive then comparable UPS shipping. Will Call pickup: Purchase on line and select "Will Call" as the shipping method and we'll email you when it is ready for pickup (usually next day). Note: Not all our items are warehoused locally and available for Will Call, if there any items on your order not available we will contact you asapMap to our locationSpecial Delivery Instructions: We cannot give any carrier specific information on where to put your packages or whether to hold/require or not require a signature, you must contact the carrier directly after you receive a tracking or confirmation number.Tracking: Tracking information will be sent to you as soon as it is available, occasionally there is a 24-72 hour delay in sending tracking if any item(s) had to be shipped from an alternate location.Note: Tracking numbers will be sent you through an automated e-mail system, the email you submit on your order is the email address you will receive your tracking number .
We offer shipping to a select number of International Countries using UPS and USPS, if you do not see your country listed in the shipping dropdown feel free to contact us.
Whether for refund or replacement please use the RMA form at the bottom of this page for all, if you cannot find your order number or have questions send us a message or give us a call through our contact form
For RefundOur return period for a refund is 30 days from the date of delivery. To be eligible for a refund, your item must be in new sellable condition and with any original packaging.
For ReplacementAll Coolerguy(s), CG and Cabcool branded items come with a 3 year replacement warranty, all other brands we will replace within 30 days after which you must contact the manufacturer.
Several types of goods are exempt from being returnedLiquid / Water Cooling systems and related items are subject to the terms and conditions of the manufacturer. Their returns handled direct, if you need additional information on the warranty or help in contacting them let us know. Additional non-returnable items:Gift cards